This revision focuses on the special characteristics needed to effectively manage a restaurant, hotel, hospital, school or other institutional service staff. Divided into four parts, it provides an understanding of management techniques and skills through coverage of leadership, communication, recruitment and selection; orientation...
DownloadFilename | Bk5BeEgJhLDb.pdf |
Filetype | |
Filesize | 11.13 MB |
ISBN | 471194204 / 9780471194200 |
Pages | 456 pages |
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